Robbie English, Broker and REALTOR

Helping Austin Home Buyers and Sellers Make Confident Real Estate Decisions

  • Buy
    • Search Homes For Sale
    • Featured Listings
    • Get Pre-Approved
    • Schedule a Buyer Consultation
    • Hire Me As Your Buyer’s Agent
    • Buyer Guides
      • Austin Home Buyer’s Guide
      • Austin Real Estate Guide
      • Austin Relocation Guide
      • Making an Offer
      • What Are Closing Costs?
      • Closing: Now What?
      • Financial Terms Glossary
    • Download The App
    • Neighborhood Guides
      • Neighborhood Guides
      • Highland Lakes Neighborhood Guides
    • Event Guides
      • Austin Metro Event Guides
      • Highland Lakes Event Guides
  • Sell
    • Sell With Me
    • Get Your Home’s Value
    • Schedule a Seller Consultation
    • Off-Market Representation
    • Market Snapshot
    • Seller’s Guide
      • Austin Home Sellers Guide
      • 11 Steps To Selling Your Home
      • Pricing Your Home
      • Marketing Your Home
      • Adding Value To Your Home
      • Showing Your Home
  • Rentals
    • Owner Portal
    • Featured Rentals
    • Rent
      • Resident Resources
      • Resident Portal
      • Tenant FAQ
      • Resident Benefit Package
      • Wear and Tear vs. Damage
  • Service Area
  • Blog
    • Find By Topic
    • Real Estate Resource Center
    • All Blog Posts
  • About
    • Testimonials
    • Robbie
    • Robbie’s Advanced Education
    • Uncommon Realty
    • Uncommon Diversity
    • Uncommon Path
  • Contact

Agent Safety Policy

As a real estate professional, my top priority is to serve my clients with excellence and integrity. That dedication also comes with a personal responsibility to maintain safety for myself, my team, and those I work with. While I’m always eager to help clients find their next home or sell their current one, there are times when I must take precautions before meeting in person. Below is my personal agent safety policy and the reasoning behind it.

Why Safety Comes First

Real estate involves meeting new people in different locations, sometimes with little notice. While that’s part of what makes the profession dynamic, it can also present potential risks. Meeting someone I don’t know at a vacant property or remote location can be unsafe. For that reason, I reserve the right to decline any meeting or showing if I believe it could compromise personal safety. My goal is to ensure that every interaction happens in a secure environment for everyone involved.

Verifying Identity Before Meeting

Before meeting in person, I may ask for certain identifying information to verify who I’ll be working with. This might include confirming your identity through multiple forms of identification, scheduling an initial phone or video conversation, or meeting first in a public setting. These steps not only safeguard my team and me but also demonstrate that you’re a serious buyer or seller ready to move forward responsibly.

Taking a few extra minutes to confirm details upfront protects everyone’s time and creates a smoother experience once we begin viewing properties.

When Representation Matters

While I am committed to helping buyers and sellers navigate the real estate market, there are instances where I may choose not to show a property to unrepresented buyers whom I have not previously met.

I believe that professional representation benefits every client. For that reason, I reserve the right not to show properties to unrepresented buyers, especially if we haven’t met before. This helps ensure that every showing is secure, transparent, and properly documented.

In certain cases, I may require that buyers have their own licensed real estate professional accompany them to view a property. My responsibility is to protect not only my clients’ best interests but also the security and comfort of the sellers who have entrusted me with their home.

Meeting with Sellers

Ready to Start Your Search?

Name(Required)
This way everyone is on the same page for group texts and calls.
Consent(Required)
This field is for validation purposes and should be left unchanged.

The same level of care applies when working with potential sellers. Before discussing the sale of a property, I may need to confirm the ownership details or verify the seller’s identity. If I cannot confirm that information, I may choose not to proceed with a meeting until the details are validated.

Seller fraud has become an unfortunate trend across the nation, and I take this risk seriously. Verifying who I’m speaking with helps protect everyone’s interests. This process may occasionally cause a short delay while I confirm ownership through official channels, but that extra time ensures the transaction remains legitimate and secure from the very beginning.

Protecting the Integrity of Every Transaction

Every buyer, seller, and agent deserves to feel confident and secure throughout the real estate process. I follow strict verification practices not to create barriers, but to prevent misunderstandings or potential fraud. These precautions uphold the integrity of every transaction and help maintain a professional environment where trust and safety come first.

Thank You in Advance

I truly appreciate your understanding and cooperation with these safety measures. What may seem like a small inconvenience plays a real role in protecting both you and me. My goal is simple: to create a secure, respectful environment where we can focus on what matters: helping you achieve your real estate goals with confidence.

Thank you for respecting these guidelines as we work together to make your experience both successful and safe. I look forward to helping you navigate your real estate journey with professionalism, transparency, and care.

You Might Also Find These Helpful

  • Robbie English REALTORS Home Buying Tips
  • Cindi Reid | REALTOR | Uncommon Realty
  • Carrie Sietsema | REALTOR | Uncommon Realty
  • Robbie English’s Home Selling Tips

Robbie English, REALTOR, Broker

512-910-HOME (4663)

512-400-3082

830-953-5571

Uncommon Realty

Main Office:
5114 Balcones Woods Dr. Ste 307, Austin, TX 78759

Download My App
download my app

Common sense is a flower that doesn’t grow in everyone’s garden. That’s why we’re Uncommon!

I look forward to representing you! -Robbie

Robbie English Texas Real Estate Education Expert     Unlock MLS  Austin Board of REALTORS  Texas REALTORS  National Association of REALTORS  Highland Lakes Association of REALTORS

Find Homes For Sale in: Austin TX • Bee Cave TX • Burnet TX • Cedar Park TX • Cottonwood Shores, TX • Georgetown TX • Granite Shoals TX •  Highland Haven • Highland Lakes • Horseshoe Bay, TX • Hutto TX • Jonestown TX • Lago Vista TX • Lakeway TX • Leander TX • Marble Falls, TX • Manor TX • Pflugerville TX • Round Rock TX

My website uses state-of-the-art property search, including an interactive map search, to find homes for sale in the Central Texas Hill Country.

  • Buy
  • Sell
  • What’s My Home’s Value?
  • Search Properties
  • Service Area
  • Download App
  • Infographics
  • Real Estate Resource Center

© Copyright 2026 · All Rights Reserved · Robbie English, Broker, Property Manager, and REALTOR, National Instructor, Speaker

Privacy Policy • DCMA • Texas Real Estate Commission Information About Brokerage Services • Texas Real Estate Commission Consumer Protection Notice • Web Accessibility Help
All information deemed correct but not guaranteed.

Accessibility Adjustments

Powered by OneTap

How long do you want to hide the toolbar?
Hide Toolbar Duration
Select your accessibility profile
Vision Impaired Mode
Enhances website's visuals
Seizure Safe Profile
Clear flashes & reduces color
ADHD Friendly Mode
Focused browsing, distraction-free
Blindness Mode
Reduces distractions, improves focus
Epilepsy Safe Mode
Dims colors and stops blinking
Content Modules
Font Size

Default

Line Height

Default

Color Modules
Orientation Modules