Not all property management companies are created equal. At Uncommon, the residential management team is dedicated to providing prompt, professional service. We’re property owners, landlords, and investors ourselves, and we manage every property with the same standards we’d want applied to our own.
Uncommon Rentals is our answer to rental property management tailored to you as an investor, homeowner, or landlord. Our services range from a comprehensive, full-service solution to a la carte services such as leasing your property. We manage single family homes, townhomes, and condos across the greater Austin, TX area, with cloud-based systems accessible 24/7. Put your Austin rental property on autopilot.
2 Plans To Serve You
We offer two service level plans. Whether you have one property that needs management or you have an entire portfolio, you can choose which plan fits per property.
What We Do as Your Property Manager
- Property Evaluation
- Marketing
- Application
- Tenant Screening
- Security Deposits
- Leasing
- Monitoring & Lease Enforcement
- Rent Processing
- Maintenance
- Record Keeping
- Investment and Selling Assistance
- Pet Screening
- Residential Benefit Package
- Landlord Protection Insurance
The Residential Leasing Team
Our leasing agents are licensed real estate agents and members of the Texas Association of REALTORS. The management team and the leasing team communicate daily to review new properties coming on the market, discuss rental and marketing activity, and review procedures to serve landlords and tenants better. Uncommon is committed to Equal Housing Opportunity, and we do not discriminate against anyone on the basis of race, color, religion, sex, disability, familial status, national origin, or age.
Property Evaluation
Our experienced residential property managers compare your property with similar rental properties in the area to find the best market rental value. We also assess each property’s condition and recommend needed repairs and updates to maximize your property’s value and attract a qualified tenant, limit your liability exposure, and keep your property in compliance with state and federal requirements.
Marketing
Most renters begin their search online, which is why we list every property on our own site as well as sites like Realtor.com, Hotpads.com, and Trulia.com. We list in the Unlock MLS system covering Central Texas while cooperating fully with other brokers, leasing companies, and leasing agents. Our referral base includes hundreds of satisfied owners and tenants whose trust we’ve earned over years of serving the community’s housing needs.
Application
Once a prospective tenant expresses interest in leasing a property, they submit our Residential Rental Application through our online portal, along with a non-refundable application fee that covers the cost of processing. Upon approval, we determine and collect a security deposit.
Tenant Screening
Prospective tenants applying for rentals we manage are screened on employment, credit, criminal background, and rental history. Each occupant 18 or older is considered an applicant and must complete a Residential Lease Application through our website.
Security Deposits
Deposits are generally based on the property’s rental rate and are collected once an applicant is approved. Deposit funds are held in a trust account and used at the end of tenancy to cover damage beyond normal wear and tear. We provide tenants with an itemized list of any deposit deductions and work through disputes directly. Pet deposits, where pets are allowed, are handled similarly and are non-refundable.
Leasing
Once we find the right tenant, we prepare the lease documentation using Texas Association of REALTORS promulgated leases and addendums, along with special addendums our attorneys have prepared, to make sure all legal requirements are met and both sides are protected if a dispute arises. We walk tenants through every requirement of the lease before signing.
Monitoring & Lease Enforcement
Using digital photography, our team conducts a walk-through of the property before a tenant moves in and again after the property is surrendered, documenting condition at both ends of the lease. Tenants also complete an inventory and condition form at move-in. These records help us accurately distinguish between normal wear and tear and neglect when calculating deposit returns. During the lease term, maintenance visits also give us a chance to check on the property’s condition.
Rent Processing
Rent is due at the beginning of the month, and collection is handled fairly and consistently. Owner proceeds are processed through accounting and disbursed by direct deposit. When eviction becomes necessary, we handle every aspect of that process, including pursuing lost income from unpaid rent and damages.
Maintenance
We handle emergency maintenance and repairs around the clock. For routine issues, tenants can submit requests through their tenant portal or by email, and can reach us after hours for emergencies. The vendors who perform repairs are screened, insured, independent contractors. We don’t up-charge repairs. Our price is your price, and any discounts we negotiate get passed on to you, the owner.
Record Keeping
We keep accurate, complete records for every property. Owners receive a monthly accounting statement by email covering all income and expenses, plus a year-end statement and a Form 1099 to simplify tax preparation. All statements are also available through the owner portal.
Investment and Selling Assistance
We stay current on residential market conditions and can help you buy or sell real estate when the time comes.
The Benefits of Working With Uncommon
- No-hassle management
- Automated owner statements
- Online owner portal access
- Strong marketing tools
- 24/7 maintenance request handling
- Prompt response to tenant requests
- Low vacancy rate
- Low time on market
- Local market knowledge
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Ready to take the next step? Reach out and let’s talk about managing your rental property.
